Hindsight
The other day, I had an employee come over and sit down next to me. It was not big deal they just sat down and said “Hi”. I asked how I could help them and they mentioned they were just stopping by because they had not seen me in a while. We had light small conversation and then they left to get started for the day. At the time, I didn’t think anything of it, we had a rough night on some of our service levels and I was concerned with that. But then as I went home I thought back to this encounter and regretted not saying a few things. Things like how impressed I have been with this employee’s performance the last few weeks. How I’ve seen an active difference in how they are approaching their role and it’s a positive change! As a growing leader I need to be more open to these times and be sure to maximize my efforts to encourage in the moment when it will count the most. But since I am thinking about it, I’ll hand write a card.
